Frequently Asked Questions
Consultations
We offer complimentary scalp consultations during these hours:
- Monday to Friday: 11 am to 6 pm
- Saturday: 11 am to 3 pm
- Sunday: 3 pm to 7 pm
*Please note that our schedule is subject to change. Walk-ins are welcome during these hours. However, for guaranteed availability, we recommend reaching out in advance to ensure we can accommodate you.
While we recommend a scalp consultation for first-time clients, it's optional. Our treatments are safe and suitable for all scalp types. However, the consultation offers valuable insights into your scalp's condition and allows us to assess and recommend a treatment plan to achieve a healthy scalp.
Absolutely! We highly encourage first-time clients to take advantage of our complimentary scalp consultation. If you have an appointment booked for treatment, feel free to arrive earlier to receive a consultation. You can then return for your treatment at the scheduled time.
Yes, you can. We also offer post-treatment consultations if you're unable to have a scalp consultation before your treatment.
During a scalp consultation, we use a scalp scanner to analyze your scalp's current condition. This helps determine your scalp type and provides recommendations needed to achieve a healthy scalp.
Services
Our 7-step treatment is a comprehensive solution recommended for individuals facing various scalp issues such as dandruff, hair fall, hair loss, and alopecia, as well as those aiming to enhance overall scalp health. This treatment aims to replenish essential nutrients for a healthy scalp through oxygen therapy, sea mud therapy, deep cleansing, and infusion of various herbal medicines, promoting healthy hair growth.
Our COQ10 treatment is designed for individuals seeking to prevent scalp aging and maintain a healthy scalp. Tailored to your scalp type, this treatment aims to slow down the aging process of the scalp while fostering healthy hair growth.
Yes, you can do both scalp and hair treatments simultaneously. This combined treatment typically takes 1.5 to 2 hours.
The frequency of sessions depends on your scalp condition, but for optimal results, our treatments can be done weekly.
Yes, our treatments are safe for pregnant women as they are non-invasive and utilize mild, natural ingredients. We recommend the COQ10 treatment for pregnant women and the 7-step treatment for postpartum hair fall. However, it's advisable to consult your doctor for extra precautions.
Absolutely. Our treatments are gentle, natural, and safe for children.
Our treatments can alleviate and address scalp psoriasis symptoms, particularly when following the recommended treatment plan. However, for additional precautions, it's best to consult with your doctor.
Pre and Post Treatment
After your treatment, it's advisable to avoid washing your hair for 24 hours and refrain from using strong or harsh hair products. We recommend transitioning to products crafted with natural and organic ingredients, such as Meina's Cleansers, to promote scalp health and prevent damage.
If you're considering both hair color and scalp treatment, it's generally best to have your hair colored first before scheduling your scalp treatment for optimal results
For the best outcome, we recommend waiting 3 days after coloring your hair before receiving a scalp treatment, whether it's a hair color or other salon treatment.
Yes, you can schedule a haircut before your scalp treatment for added convenience and pampering! We can coordinate various salon treatments, including hair color, haircut, and scalp treatment, for a comprehensive salon experience.
Bookings
You can schedule an appointment by reaching out to us via our social media pages or through calling your preferred branch.
We understand that unforeseen circumstances may arise. We offer a 10-minute grace period for late arrivals without prior notification. However, failure to give us a heads-up may result in your appointment being considered a no-show. If you anticipate being late, please inform us in advance so we can explore options to accommodate your schedule.
To reschedule or cancel your appointment, it's best to notify us directly at least 24 hours in advance. You can reach us via call, SMS, email, or through our social media pages. For immediate assistance, please contact us at 0967 0485715 or 8441-6682.
We accept payment via Credit card, Bank transfer, GCash, and Cash for your convenience.
Each booking typically corresponds to one time slot. However, for group appointments of 5 or more individuals, we can try to accommodate your party in a single booking. Please give us a call to arrange group bookings and ensure we can comfortably accommodate your party.
Your satisfaction is our priority. If, for any reason, you are dissatisfied with your treatment, kindly inform us immediately, preferably right after the service, so we can promptly address any concerns or issues. You may email your feedback to hello.meinas@gmail.com.
We value your patience and understanding. Our staff deserves a safe and respectful working environment. Therefore, we maintain a zero-tolerance policy towards verbal or physical abuse directed at our staff.
For a faster, safer, and more convenient booking experience, we encourage you to book your treatments online. Alternatively, you can also schedule an appointment by reaching out to us via our social media pages.
We understand that unforeseen circumstances may arise. We offer a 10-minute grace period for late arrivals without prior notification. However, failure to give us a heads-up may result in your appointment being considered a no-show. If you anticipate being late, please inform us in advance so we can explore options to accommodate your schedule.
To reschedule or cancel your appointment, it's best to notify us directly at least 24 hours in advance. You can reach us via call, SMS, email, or through our social media pages. For immediate assistance, please contact us at 0967 0485715 or 8441-6682.
We accept payment via Credit card, Bank transfer, GCash, and Cash for your convenience.
Each booking typically corresponds to one time slot. However, for group appointments of 5 or more individuals, we can try to accommodate your party in a single booking. Please give us a call to arrange group bookings and ensure we can comfortably accommodate your party.
Your satisfaction is our priority. If, for any reason, you are dissatisfied with your treatment, kindly inform us immediately, preferably right after the service, so we can promptly address any concerns or issues. You may email your feedback to hello.meinas@gmail.com.
We value your patience and understanding. Our staff deserves a safe and respectful working environment. Therefore, we maintain a zero-tolerance policy towards verbal or physical abuse directed at our staff.
Products
Our products are made in Malaysia and formulated in the USA. We are proud to be a cruelty-free brand, committed to using natural and proven ingredients.
Our hair products stand out due to their:
- Paraben-free formulation
- High dissolution rate for efficient use
- Use of naturally derived ingredients
- Gentle treatment for the scalp
- Can alleviate symptoms of different scalp concerns
For Metro Manila, delivery typically takes 3-5 working days. For areas outside Metro Manila, please allow 7-14 days for delivery.
Yes, we can arrange for same-day delivery through Grab or Lalamove. Kindly coordinate with the us for arrangements.
Shipping fees are as follows:
- Metro Manila: ₱95
- Luzon: ₱160
- Mindanao & Visayas: ₱200